Management Biro Umroh - HSI
One workspace for travel agencies.
HSI Community is a B2B web platform connecting the HSI team and partner agencies, from trip preparation and pilgrim manifests to service orders and billing records.
HSI administrators managing services and partner agency administrators preparing trips
Agencies & trips · Manifests & XLSX import · Flight API & hotel catalog
The business need
Trip details, service requirements, and payment statuses need to be traceable across teams. HSI administrators manage agencies, catalogs, rates, trip monitoring, and payment records; agency administrators prepare departures, complete pilgrim manifests, and request services. Both roles need a connected workflow and clear data-readiness requirements.
The approach
HSI Community structures work from agency activation through invoicing. Agencies create trips, enter or import XLSX manifests, review row-level errors, and validate data before selecting services. API flight searches and a hotel catalog support service planning, while draft orders enable quantity and cost review before submission. PDF invoices include service details and unpaid or paid statuses recorded by HSI administrators. The presentation also describes access restrictions by agency and role, encrypted passport storage, and masked numbers in lists.
A connected workflow
- 01
Activate an agency
Agencies register or are created by HSI and reviewed before receiving active access. HSI can request corrections or suspend agencies.
- 02
Create a trip
Set the group, departure schedule, return date, and person responsible for the trip.
- 03
Complete the manifest
Enter data manually or import XLSX, review row-level errors, and validate pilgrim data readiness. A ready manifest is required before selecting services.
- 04
Select services
Search flights through the API and choose hotels or other services as needed. Review quantities, rates, and cost details.
- 05
Submit an order
Save a draft and review the service summary before submitting an order with a ready manifest.
- 06
Manage invoices
Open or download the PDF invoice. HSI administrators record unpaid or paid statuses, which also appear on the document.
A closer look at the product.
Choose a view to explore the workflow.
Screenshots come from the application shown in the portfolio presentation. Agency identities, contacts, pilgrim details, passports, schedules, prices, and invoices use demo or fictional data. Payment status is recorded by HSI administrators; the material does not establish automatic payment processing or measured business outcomes. Data protection features are described from the source presentation, not an independent security audit.
Service order summary
A submitted order showing quantities, service prices, total charges, and PDF invoice access. Example costs use demo data.
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